As a Travel Director at HD Premier, you’ll be responsible for executing the day-to-day operations of our corporate programs and incentive travel experiences. This is a casual, part-time or project-based role, ideal for professionals who enjoy flexible schedules and hands-on work in a fast-paced hospitality environment.

This role is highly collaborative and hands-on, requiring flexibility, attention to detail, and a deep commitment to service. You’ll be part of a team that sets the standard for destination management in Hawaii – or how we call it at HD Premier: Delivering the UnExperienced!

While the following list outlines your primary responsibilities, this position is not limited to these tasks, as the dynamic nature of our business may require flexibility and additional duties:

PROGRAM OPERATIONS & GUEST EXPERIENCE

• Serve as the on-site point of contact for HD Premier during program execution

• Manage airport arrivals and departures, including greeting guests, coordinating transportation, and handling luggage logistics

• Operate hospitality desks, assist with guest requests, and manage optional and sponsored activity bookings

• Support restaurant and event operations, amenity coordination, and activity dispatch

• Maintain accurate documentation including dispatch sheets, billing forms, and evaluation reports

• Ensure VIP guests receive personalized attention and seamless service

CLIENT & VENDOR RELATIONS  

• Liaise with clients, hotel staff, and vendors to ensure program success

• Reconfirm vendor blocks, service orders, and activity details

• Coordinate with transportation providers and activity partners

• Maintain professional and courteous communication at all times

TEAM COLLABORATION & LEADERSHIP 

• Participate in program briefings and debriefings

• Support Lead Travel Director and Account Manager in staffing, scheduling, and logistics

• Promote teamwork and uphold HD Premier’s standards of conduct and appearance

• Train and guide fellow Travel Directors on hospitality desk procedures and program protocols

This position requires a detail-oriented approach, excellent communication skills, and the ability to prioritize effectively in a fast-paced environment.